Electrify your career!
We believe the future of mobility is electric. With the backing of BMW Group, Mercedes-Benz Mobility AG & bp we are one of the leading global drivers of the change to e-mobility. DCS was founded on a simple idea: charging an EV should be as easy as it gets. Together, we are developing digital solutions that help connect the drivers with a broad network of charging stations and thereby enable our users a seamless charging experience.
Process Manager (f/m/d)
In our Operations team you will help us improve the collaboration and service reliability with our partners to make EV charging a great experience for our customers, with a focus on our RFID card fulfillment process:
Make an Impact by:
- Own the RFID card fulfillment process for our B2C and B2B brands and steer our external RFID card fulfillment partner from card production to distribution in more than 30 markets
- Steer the launching of RFID cards for new customers and setup the fulfillment processes in all international markets
- Monitor the process performance, continuously review it, and challenge its KPIs with our data analysts to ensure process excellence
- Optimize and seek for a continuous improvement by e.g., the further automation of the setup and development of self-service functionalities
- Manage RFID card procurement requests and properly plan and track the inventory management for all brands and markets
- Bring the RFID product portfolio to the next level in dialogue with representatives from various business areas (internal and external) – especially Key Account and Product Management – and jointly develop new RFID products
Your profile
- Degree in business administration, business or industrial engineering, IT, management, or a related field
- 3+ years of experience in operations management; first professional experience in fulfillment partner management is a plus
- Analytical mindset, structured working style and process excellence-driven
- Fast learner person, accurate and have an eye for attention to detail
- Comfortable working within a high-paced environment and getting hands-on to get projects to move forward.
- Solid interpersonal and inter-cultural skill set with the ability to collaborate and positively influence diverse stakeholders
- You are professional in German (C2 level) and English
- Profound IT Tools knowledge with Jira, Confluence and skills MS Office are a plus
We offer
- A unique opportunity combining the energy of a start-up with the power of BMW, Mercedes Benz Mobility & bp
- Working on products & services with a high social impact
- An international team of talented people who love what they do and live a collaborative spirit
- An open minded culture with room for growth and the freedom to bring in own ideas
- Subsidized gym membership, subsidized office lunch benefit, a personal development budget for your professional growth, monthly mobility budget, offsite/ team events & much more
- modern, sunny offices in Berlin & Munich
- up to 2 days of home office in a week
… and of course, the classics: delicious coffee & tea, fresh fruits and an office dog friendly environment
At DCS we acknowledge the value of diversity, promote equality and challenge unfair discrimination. We strive to create an inclusive work environment, safe for anyone regardless of their gender identity, sexual orientation, abilities, ethnicity or race. We have the clear goal of driving diversity and inclusion across all dimensions and treat each applicant with the same respect and consideration.
Get in touch!
Are you excited about shaping the future of e-mobility services?
Then send us your application (CV, earliest starting date, salary expectations and optional motivational statement).
Don’t worry if you don’t think you meet all requirements for this position. First and foremost, we value like-minded, passionate people who want to make an impact in shaping the future of e-mobility. We encourage you to apply and convince us why you would be a good fit in a cover letter.
We are looking forward to hearing from you!
Our perks
